Cookie Policy

1. What Are Cookies

Cookies are small text files placed on your device when you visit our website. They help us recognize your browser, remember your preferences, and provide a seamless shopping experience. Cookies are standard across virtually all professional websites and are essential to the functionality you expect from a modern storefront.

2. Types of Cookies We Use

Essential Cookies — Required for core site functionality, including cart management, user authentication, and secure checkout. These cookies cannot be disabled without significantly impacting your experience.

Analytics Cookies — Help us understand how visitors interact with our site, including pages visited, traffic sources, and browsing patterns. This data allows us to refine our offerings and improve navigation.

Performance Cookies — Monitor site speed, load times, and user experience metrics to ensure our platform operates at the highest standard.

Marketing Cookies — Enable us to deliver personalized content, product recommendations, and relevant communications based on your browsing behavior and interests.

3. How to Manage Cookies

You may manage your cookie preferences at any time through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect site functionality. Upon your first visit, our cookie consent banner provides the option to accept or customize which categories of cookies are active during your session.

4. Third-Party Cookies

Certain cookies are placed by trusted third-party services that support our operations. These include Shopify (commerce infrastructure), Google Analytics (site analytics and traffic measurement), and payment processors that facilitate secure transactions. Each third-party provider operates under its own privacy and cookie policies.

5. Do Not Track

Some browsers offer a "Do Not Track" setting. There is currently no industry standard for how companies should respond to Do Not Track signals. At this time, our website does not respond to Do Not Track signals, but you may manage your cookie preferences through the consent banner or your browser settings.

6. Regulatory Compliance

This cookie policy is designed to comply with applicable regulations including the EU General Data Protection Regulation (GDPR), the ePrivacy Directive, and the California Consumer Privacy Act (CCPA/CPRA). Your rights under these regulations are described in our Privacy Policy.

7. Updates to This Policy

We may update this cookie policy periodically to reflect changes in technology, regulation, or our business practices. Any modifications will be posted on this page with an updated effective date. Continued use of our website following such changes constitutes your acceptance of the revised policy.

8. Contact

If you have questions regarding our use of cookies or wish to exercise your data preferences, please contact us at privacy@surdam.us.